I’m a hospitality and short-term rental professional with 10+ years of experience supporting guest experience, reservations, and daily operations. I’ve worked across hotels and short-term rentals, handling guest communication, bookings, payments, refunds, and maintenance coordination across platforms like Airbnb and VRBO.
I’m detail-oriented, calm under pressure, and known for resolving issues quickly while keeping guests happy and operations running smoothly. Comfortable working remotely, across time zones, and in fast-paced, multi-property environments.
