Hi! I’m -----------, I hold a Bachelor of Science in Hotel and Restaurant Management, which I earned in 2015 from Our Lady of Fatima University.
I am a dedicated and results-driven Virtual Assistant specializing in customer service via chat and email support.
With over 5 years of professional experience in both the BPO industry and hospitality sector, I bring a calm, empathetic, and solutions-oriented approach to every client interaction.
I’m highly experienced in handling customer concerns—from billing and troubleshooting to sales assistance and reservation management—always ensuring smooth and professional communication that represents your brand well.
I recently transitioned to freelancing to fully focus on supporting businesses remotely with excellence.
