Results-driven Process Coordinator and Financial Professional with over 20 years of extensive experience in process optimization, accounting, and property management. Proven track record in developing effective business workflows and process documentation to enhance operational efficiency. Expert in managing complex financial portfolios, including full-cycle accounting, tax compliance, and strategic financial reporting for global organizations such as Xerox and IBM.
Adept at navigating diverse business environments, from managing residential properties to leading high-volume B2B collections and customer service teams. Highly skilled in Google Workspace, HubSpot, and advanced Microsoft Excel, with a strong background in stakeholder communication and cross-departmental coordination. Recognized for excellence with multiple awards for customer service and collection performance.
Core Competencies
1. Process Engineering: Workflow mapping, process documentation, and operational trend analysis.
2. Financial Expertise: General ledger reconciliation, financial statement analysis, tax filing (local/federal), and GAAP compliance.
3. Property & Business Management: Full-cycle rental property management, lease agreements, and tenant relations.
4. Collections & AR: Portfolio management, delinquency reduction, and dispute resolution.
Technical Skills: Microsoft Office Suite, Google Workspace, and HubSpot, other Accounting softwares/ERP Tools
Education & Certifications
-Bachelor of Science in Accountancy | Mindanao State University
-IELTS General Training Certificate | British Council
-Career Service Professional Eligibility | Civil Service Commission
-Verified International Academic Qualifications | World Education Services (Canada)
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