● Calendar Management & Appointment Setting
● HIPAA Awareness & Patient Confidentiality
● EMR System Familiarity (Kareo, SimplePractice – via training)
● Medical Transcription & Note Taking
● Medical Terminology (basic)
● Customer Service & Communication
● Microsoft Office, Google Workspace, Zoom, Teams, Trello, Slack
● Strong Attention to Detail
● Effective written and verbal English communication skills.
● Time Management and Organizational Skills
● Empathy and Patient-Centered Approach
● Critical Thinking and Problem Solving
● Flexible, trainable and hardworking
● Always willing to learn
● Initiative and needs minimum supervision
