Customer Support and Guest Communication Specialist with 10+ years of experience across BPO, e-commerce, travel, and short-term rental industries. Skilled in Shopify operations, Airbnb guest support, CRM tools, and multichannel customer service across chat, email, and phone. Supported international clients through fast issue resolution, reservation management, and customer-focused communication. Available for US EST, PST, and AU time zones.
Key Skills:
Customer Support (Email, Chat, Phone)
Shopify Management (Product Listing, Orders, Store Maintenance)
Data Entry & Administrative Support
Travel Booking & Reservation Assistance
CRM & Ticketing Systems
Communication & Problem Solving
Time Management & Multitasking
Availability: Full-time, flexible, reliable, and ready to start immediately.
Why Hire Me: I bring experience, efficiency, and a proactive approach to support your business. I handle tasks with accuracy and care, helping you save time and grow your operations smoothly.