Kate Fugado is a Psychology graduate based in Metro Manila, Philippines, with over three years of combined experience in administrative and HR functions. She brings strong administrative execution, hands-on HR support, and customer service experience within a multicultural industry, along with familiarity in healthcare-adjacent patient coordination. Detail-oriented, organized, and proactive, she thrives in digital tools across admin, HR, and support-focused roles.
Skills
Administrative & Office Support
- Administrative Support & Office Management
- Appointment Scheduling & Calendar Management
- Documentation & Records Management
- Business Correspondence Preparation
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Microsoft Outlook & Email Management
- Accuracy & Attention to Detail
- Professional Communication
Human Resources
- Employee Relations (NTE, Disciplinary Actions, Administrative Hearings, Documentation)
- HR Administration & Documentation
- HRIS & Applicant Tracking Systems (ATS)
- Payroll Processing & Payroll Administration
- Government-Mandated Benefits Administration
- HR Reports & Data Management
- Employee Records Management
- Employee & Candidate Coordination
- Confidentiality & Data Privacy
Customer Service
- Client/Patient Coordination & Support
- Cross-Cultural / Multicultural Communication
- Professional, Empathetic Communication
- Issue Resolution & Escalation Handling
Healthcare / Behavioral Health Support
- Patient Intake & Registration
- EHR Data Entry (hands-on experience with a clinic's patient records/scheduling platform)
- Insurance Verification
- Prior Authorization (basic/admin level)
- Medical Records Requests
- Patient Portal Navigation Support
Work Setup
WFH-ready with reliable remote work capability
Remote equipment ready: backup power, backup internet connection, and a dedicated work device
