Detail-oriented General Virtual Assistant with a strong background in administrative support, customer service, and eCommerce operations. I specialize in managing day-to-day tasks that help businesses stay organized, efficient, and client-focused. From handling inboxes to building Shopify stores, I provide reliable virtual support across multiple functions.
Expertise:
> Administrative Tasks: Calendar and inbox management, task coordination, SOP creation, file organization, data entry, and report generation
> Customer Service: Providing professional support via email, chat, and phone using tools like Zendesk, Gorgias, and Talkdesk
> eCommerce Support: Product research, product listing, store management, order fulfillment, and returns coordination
> Website Building: Shopify store setup, layout optimization, and product upload
> Social Media Management: Content scheduling, caption writing, comment and inbox handling across Facebook, Instagram, TikTok, Pinterest, and LinkedIn
> SEO Optimization: Writing optimized product descriptions and improving search visibility
> Graphic Design & Editing: Using Canva, CapCut, and Figma for visuals and promotional content
Tools Proficiency: Google Workspace, Microsoft Office, Salesforce, Trello, Asana, Zoom, Slack, Skype, Klaviyo, Oberlo, and AliExpress
Need a versatile and dependable Virtual Assistant to support your growing business? Let’s connect and discuss how I can help you manage tasks, increase productivity, and deliver results.