I’m an experienced Administrative Assistant and Office Manager with a strong background in the insurance industry, supporting a U.S.-based insurance client since 2021. In my role, I handle a wide range of responsibilities—including preparing quotes, processing payments, researching carriers to find the right fit for clients, and managing escalations with diligence and care.
Beyond core insurance operations, I also manage social media accounts and design/develop websites, helping to strengthen the agency’s online presence. My earlier experience in the BPO industry helped me build strong customer support skills, which I continue to apply in ensuring smooth and efficient agency operations.
I take pride in being highly organized, detail-oriented, and reliable, with a genuine commitment to helping clients and supporting the agency’s success. My goal is to keep growing my skills while making meaningful contributions to the team I work with.
