I help STR property owners running 3–15+ listings replace chaotic, owner-dependent operations with documented systems, trained staff, and predictable guest experiences — so the business runs without them in it.
Executive Virtual Assistant with extensive experience in operations management, executive support, property management, customer service, legal documentation, and data analytics. I support C-level executives and business owners in managing complex workflows, improving efficiency, and maintaining full operational control across multiple systems.
Experienced in executive-level coordination including calendar management, travel planning, SOP development, invoice and expense tracking, credit card reconciliation, document control, and confidential administrative support. I have handled high-volume operational environments including 60+ vacation rental properties, managing reservations, guest communication, maintenance coordination, vendor scheduling, and listing management across platforms such as VRBO, HomeAway, and internal property systems.
Strong background in data reporting, business intelligence, and performance tracking using Excel, Power BI, and dashboard reporting tools. I translate operational data into clear insights to support decision-making, training improvements, and performance optimization.
Advanced experience with AI tools and automation platforms including ChatGPT, Claude, Perplexity, and workflow automation tools to streamline processes, reduce manual workload, and improve operational speed. Comfortable working across modern SaaS tools, reporting systems, and productivity platforms.
Tools & Systems Experience: Microsoft Excel, Power BI, Microsoft 365, Google Workspace, Canva, Breezeway, VRBO, HomeAway, iTrip systems, property management platforms, legal/document management systems, ChatGPT, Claude, Perplexity, AI productivity tools, automation workflows, reporting dashboards, and business intelligence tools.
Verified
