Operations-focused Virtual Assistant with experience in administrative support, CRM
management, customer service, property coordination, and freight dispatch operations
training. Knowledgeable in load planning, load board navigation, broker communication,
carrier coordination, freight documentation, route planning, and dispatch support
processes. Experienced in managing schedules, maintaining records, coordinating client
communications, and supporting day-to-day business operations. Trained in DAT,
Truckstop, Trulos, and Sylectus load boards, with an understanding of rate
confirmations, proof of delivery processing, deadhead management, RPM calculations,
and freight coordination workflows.
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