Have worked with US-based Amazon, eBay, and Shopify sellers in the past. Looking for a long-term job. Experienced finding and sourcing products from several major suppliers. Accustomed to working under pressure and can easily learn new responsibilities in a growing organization.
Role:
- Manual and reverse search for products.
- Record leads using google sheets.
Skilled in:
- Manual product sourcing
- Reverse sourcing
- Rabbit Trail (Brand)
- Storefront Stalking
Experienced in:
- RevSeller
- AZInsight
- Keepa
- SellerAmp SAS
- Amazon Seller Central
- Asana
- DS Amazon Quickview- Jungle Scout Estimator
- Amz Scout Calculator- ASIN Fetcher
- Search Image By Amazon
- ProtonVPN - US Market
- UrbanVPN - UK Market- Trust Pilot- Scam Adviser- Supplier Website
- Amazon Website
- Search Engine (Google)
- Search Analysis (Keepa)
- Google Trend
Other Skills (Sub-Services):
Simple video editing with FilmoraSimple Content Design Creation with Canva, Illustrator, Photoshop
Other Related Work Background:
Customer Service
- Responsible for providing updates to customers about orders.
- Prioritize emails from customers, then, vendors and suppliers.
- Call suppliers in cases like return labels, ship dates, delayed fulfillment of orders, and other order-related concerns.
Data Entry
- Records customers' pertinent data accurately from source documents within the given time.
- Review data and correct errors or incompatibilities if there are any.
- Updates and maintains information in SaaS.
Order Management
- Managing and fulfilling orders including refunds and replacements.
- Record all cases in Asana such as return requests, cancellations, replacements, order shipping info, and pending inquiries.
- Ensures add comments on each case with the email responses.
- Checks orders in the Sales Sheet and tag appropriately e.g. Canceled, OOS, Negative, Shipped, Received, etc. (Amazon, eBay, Costco, Overstock, ToysRus)
- Checks daily emails and quickly responds to senders appropriately.
- Organize inboxes with labels, folders, and categories to avoid cluttered emails to maximize time with other business-related obligations.
File Management
- Applies a logical approach to keeping files and documents organized.
- Putting labels in each folder by topics and ----------- helps the overall functions of the business workflow if all important data are easily found and retrieved.
