With over a decade of experience in customer service, I have honed my skills across diverse roles, including Billing Specialist, Technical Support, Quality Assurance Analyst, Live Chat Support, Sales and Order Support, and E-commerce Support for leading platforms like Shopify and Amazon. Proficient in a range of software, including MS Office, Google Suite, Adobe Premier Pro, Klaviyo, Yotpo, and Canva, I am adept at leveraging technology to deliver exceptional service. Moreover, my expertise extends to ticketing tools such as Gorgias and Zendesk, enabling efficient resolution of customer queries and concerns.
