Tech-forward Operations Support Specialist with over three years of experience optimizing high-efficiency remote workflows, cross-timezone scheduling, and inbox triage. Expert in leveraging Google Workspace, Jira, Confluence, Zendesk, and Gen AI tools to automate daily tasks and streamline workflows. Demonstrated success in managing complex data entry and client onboarding, achieving a 100% success rate in merchant training. Combines strong technical troubleshooting acumen with sharp attention to detail to deliver seamless, proactive remote operations.
