Dynamic and results-oriented
professional with 10+ years of experience across customer service,
technical support, lead generation, appointment setting, and
collections. I specialize in resolving complex issues, engaging
prospects, supporting sales pipelines, and delivering high-quality
customer experiences in fast-paced
environments.My background
spans BPO operations, hospitality reservations, healthcare, tech support
for major brands (Samsung, Norton, McAfee), and digital services —
giving me the versatility to support teams across multiple industries.
I’m skilled in CRM management,
email outreach, problem-solving, and
high-volume customer interaction.I bring a strong blend of
service, sales support, and technical expertise — and I thrive in roles
where I can contribute to business growth, streamline operations, and
provide exceptional support.