Highly dedicated Banking and Finance professional with almost 6 years of experience in collections, accounts receivable management, and customer service gained from leading financial institutions such as BDO Unibank and Metrobank. Proven ability to handle end-to-end receivables processes, from account monitoring and collections to resolving discrepancies and ensuring accurate reporting. Skilled in maintaining strong client relationships while meeting targets and delivering results under pressure. Adept in using banking systems such as SAP Success Factors HCM Suite, Tallyman, and TSYS Prime, with a solid working knowledge of Microsoft Excel for reporting and process improvement. Recognized for strong work ethic, adaptability, and commitment to delivering high-quality outcomes in both individual and team settings.
