Detail-oriented and customer-focused professional with over 5 years of experience in Customer Service, KYC verification, and Dispute Resolution. I have successfully handled voice, chat, and
email support across various industries, ensuring high customer satisfaction and compliance with regulatory
standards.My background includes:Assisting customers with inquiries, complaints, and account issues in a prompt and empathetic manner.Conducting KYC processes to verify customer identity in line with compliance requirements, reducing fraud risks.Managing and resolving disputes and chargebacks efficiently, with thorough investigation and documentation.I’m highly organized, tech-savvy, and adaptable, with strong communication skills and a problem-solving mindset. Whether it's building client trust, ensuring regulatory compliance, or resolving complex issues, I bring professionalism and dedication to every task.Let’s work together to deliver top-notch service and support for your business!
