Administrative and operations professional with experience supporting businesses with day-to-day administrative tasks, CRM management, research, documentation, data organization, follow-ups, and workflow coordination.
My background includes administrative support, business operations, CRM management, client coordination, documentation, and research across different business environments. I’m organized, detail-oriented, comfortable learning new systems, and able to manage recurring responsibilities independently.
Relevant Experience:
US-Based Business Client — Outbound Sales Representative (B2B) | CRM & Business Support
2024–2026
Started with outbound B2B prospecting and later expanded into CRM management, lead research, follow-up tracking, and broader business support.
SM Development Corporation — Sales Administration & Title Processing Specialist
2021–2024
Handled high-volume client inquiries, CRM tickets, title processing, shared mailbox management, scheduling, documentation, and payment restructuring coordination.
SM Mart Inc. — Corporate Sales Specialist | Administrative & Operations
2019–2021
Managed high-value corporate transactions, client coordination, billing and collections follow-ups, reporting, bank redemption tracking, and implementation memos.
Philippine Electrics Construction Corporation — Executive Assistant to the President
2018–2019
Provided administrative support including email management, scheduling, meeting coordination, business travel arrangements, documentation, and research.
I can support tasks such as:
Executive & Administrative Support<8efe80624d780eba0c6493ec45140364>Email & Inbox Management
Online Research & Data Organization
CRM Management & Data Entry
Documentation & Records Management
Follow-Up & Task Tracking
Spreadsheet & Reporting Support
General Business Operations
Tools: Microsoft Excel, Word, PowerPoint, Google Workspace, SharePoint, Microsoft Teams, GoHighLevel, Microsoft Dynamics 365, SAP HANA, Zoom, and Canva.
I’m open to Executive Assistant, Administrative Assistant, Virtual Assistant, and Business Operations roles where I can provide reliable, detail-oriented support and help keep day-to-day operations organized.
Verified
