I’m passionate about making customers happy.
With over 8 years of experience in customer service, mainly as an email support, I handled inquiries through Zendesk, Gorgias, and ReAmaze, plus Shopify for order management. I solved problems and made customer experiences better every time.
I also worked as a phone support, chat support, and debt collection agent, which taught me how to navigate tricky conversations with patience and professionalism.
Aside from this, I also worked as a Shopify product lister, which helped me develop a better understanding of its backend system.
