Operations Manager (Healthcare setting) - day to day staff and task management, case management and assignments, report generation, KPIs and dashboards, quality assurance, productivity and cost analytics, process management and implementation, hiring new staff, on-boarding new staff, business development, invoicing and billing, and other general administrative tasks.
Healthcare Virtual Assistant - prepare medical files for review, assist doctors in terms of schedule and calendar management, email organization and correspondence, hospital credentialing, patient phone interviews.
Social Media Management - answer inquiries, send newsletters, create posts, paid ads, online store management
ESL Tutor - teach English to Japanese students.
Transcriptionist - general realtime voicemail transcription, podcast transcription
Office-based Admin staff - supervising data entry for a text and e-mail campaign, designing / drafting flyers.
Lead Generation and Verification - outbound calls to international companies (Asia, US, Canada, New Zealand) to gather, verify and store company contact information for an international trade show organizing company.
Company Nurse / HR officer at a BPO - hiring, staff and payroll management.
Technical Support Representative - assisting customers set-up / troubleshoot their Internet connection.
