Are you looking for a reliable, detail-oriented Customer Service Virtual Assistant who can handle your e-commerce support with professionalism and empathy?
I'm Jannien Claire Jabao, a seasoned VA with 3+ years of experience in customer service, specializing in e-commerce and dropshipping support. I?ve worked with Shopify store owners and online entrepreneurs, helping them maintain smooth customer communication and boost customer satisfaction.
Here's what I can do for you:
Respond to customer inquiries via email, chat, and social media
Process refunds, returns, and order tracking updates
Manage Shopify/Shopify inbox
Handle dispute resolution (PayPal, chargebacks)
? I?m tech-savvy, fluent in English (both written and spoken), and I work with minimal supervision. My goal? To make your customers happy while freeing up your time to focus on growing your business.
Let?s talk about how I can support your brand!
