Results-driven Virtual Assistant with 5+ years of remote experience, backed by 9 years in BPO and international customer support. Skilled in property management, administrative operations, and client service, with hands-on experience using AppFolio, Outlook, and CRM platforms. Proven ability to manage tenant communications, coordinate maintenance requests, handle billing tasks, and prepare accurate reports with efficiency and professionalism. Highly organized, dependable, and quick to adapt to new systems, I bring a proactive mindset and a strong commitment to delivering excellent support in fast-paced environments.
