Admin & Operations Support
I support small businesses with day-to-day administrative, customer service, and operations tasks, ensuring accuracy, organization, and smooth execution across systems.
Customer & Inbox Support
Respond to customer inquiries via email, chat, and phone using clear, professional communication
Maintain strong customer relationships through timely responses and issue resolution
Coordinate with vendors, contractors, and service providers to relay instructions and confirm orders
Administrative & Organizational Support
Prepare and maintain reports, logs, records, and documentation
Organize schedules, logistics, and materials for meetings and operations
Track tasks, updates, and follow-ups to ensure nothing falls through the cracks
E-commerce & Operations Support
Assist with Shopify updates, order management, and fulfillment tracking
Monitor inventory levels and update trackers
Support existing workflows and processes; flag issues when needed
Content & Basic Marketing Support
Create simple marketing materials using Canva and existing templates
Upload content to websites and social platforms as instructed
Apply basic photo editing and formatting for online use
Tools & Software
Microsoft Word, Excel, PowerPoint
Google Workspace
Shopify, Typeform
Canva, Photoshop
I work best in clearly defined, part-time roles where tasks are execution-focused, systems are already in place, and expectations are communicated upfront.
