I am a highly skilled leasing supervisor with 12 years of experience in the industry. I have a strong background in monitoring leasable spaces, marketing performance, implementing the company's leasing policies, and being accountable to meet leasing goals. I am also responsible for conducting mall tours, performing constant follow-ups, completing leasing paperwork, and diligently pursuing sales. Properly ensure lease documentation, review all lease paperwork, keep marketing materials up-to-date with proper execution of planning, and implement the annual renewal of lease contracts. I am an expert in SAP software because it is the primary tool we use in all our transactions. I also used Microsoft Excel, Google Calendar, Google Docs, Google Drive, Google Meet, Asana, Zoom, Microsoft Teams, Telegram, Facebook and Messenger.
I have had a BPO background for a year as a customer service representative, managing incoming and outgoing calls, attending to client inquiries, and resolving emerging problems that the customer accounts might face with accuracy and efficiency. Familiarity with CRM to record customer account information and contact history, desktop, softphone, and mobile apps, Interactive voice response (IVR) and the likes.
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