Customer Support Specialist with extensive experience assisting B2B and B2C clients via voice, chat, and email. Known for strong troubleshooting skills across multiple platforms including fitness management systems (Mindbody, F45, FS8), Global Distribution Systems (Travelport Smartpoint), Dealer Management Systems, IP-PBX (Virtual PBX), and telecommunications (Sprint Telecommunication. Skilled in software installation, configuration, network troubleshooting, and hardware support — delivering clear and efficient solutions across diverse industries and client environments.
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