Hello there, I'm Carmela from the Philippines. I'-----------dical Virtual Assistant with 10+ years of experience helping healthcare providers and businesses run smoothly. I specialize in healthcare administrative assistance, patient care coordination, medical billing, accounts receivable, and supporting clinic operations. Over the years, I've helped busy teams stay organized, reduce errors, and make sure patients and customers are happy. I take pride in making daily operations easier for business owners and healthcare teams, so they can focus on what matters most.
What I do to help businesses:
Administrative support
Inbox & email management
Calendar management
Appointment scheduling
Data entry & data validation
Database maintenance
Document preparation & filing
Online research & data analysis
Patient scheduling & reminders
Patient care coordination
Clinical documentation in EMR/EHR
Payment rocessing & remittance handling
Accounts receivable
Accounts reconciliation
Prior authorization
Claims submission
Insurance verification
Claims denial management
Revenue cycle management
Customer service (email, phone, chat)
Workflow optimization & task tracking
Order processing & order fulfillment
Shipment coordination
Supplier coordination
CRM documentation & reporting
Cross-department coordination
Training & onboarding support
Tools I'm proficient at:
OpenEMR, PointClickCare EMR, Wound Expert, Canva, Calendly, Zoom, Microsoft Teams, Google Meet, Skype
Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, PowerPoint, OneDrive), DropBox, Docusign, VPN, Time Doctor, ChatGPT
Why Businesses Work With Me:
Reliable, detail-oriented, and highly organized
Strong communication and teamwork skills
Experienced in handling multiple tasks without supervision
Committed to keeping customers and patients happy
Able to streamline operations and reduce errors
Message me today.
You need someone you can trust to help keep your business running smoothly, support your sales or clinic operations, and take care of your customers -- that's me. Send me a message today to schedule an interview. Let's chat soon.
Verified
