Hi there!
I'm a results-driven Ecommerce Operations and Administrative Specialist with over a decade of professional experience supporting multi-brand portfolios across international marketplaces. A reliable cross-functional partner with a proven track record of handling backend data architecture, protecting account health, and executing high-volume customer support operations.
Equipped with a diverse background that spans technical support, corporate client services, and specialized ecommerce administration, I act as the dedicated execution partner for growing brands—bridging the gap between high-level strategy and meticulous daily operations.
Core Competencies & Tech Stack
* Ecommerce Marketplaces: Amazon Seller Central, Walmart Seller Center
* Tools & Software: Helium 10, Scale Insight, Salesforce CRM, Google Sheets / MS Excel
* Catalog Management: Bulk Data Uploads via Amazon Flat Files & Walmart Item Spec Sheets
* Content Deployment: Amazon A+ Content, Brand Story, Storefronts, Walmart Rich Media
* Advertising & Metrics: PPC Campaign Monitoring, Bid/Budget Adjustments, ACoS & ROAS Tracking
* Operations: Level 1 Technical Troubleshooting, SLA Compliance, Protocol-Driven Case Resolution, SOP Development
Verified
