Results-driven Virtual Assistant and former BPO Team Leader with over 8 years of experience in operations management, technical support, and executive assistance.
Certified in Real Estate Virtual Assistance and Meta Ads, with a proven track record of managing the end-to-end sales cycle, from lead generation via Facebook Ads to loan processing and client turnover.
Expert in navigating complex CRM systems (Dynamics 365, SAP, RAVE) and optimizing processes to drive measurable KPI growth.
