I am an Operations Manager and Virtual Assistant with over two years of leadership experience and a strong background in large-scale property management for more than 3 years. I specialize in scaling remote operations, streamlining complex workflows, and optimizing guest experiences for large portfolios.
My approach combines technical proficiency in productivity tools with a data-driven mindset, ensuring that businesses remain organized, responsive, and positioned for growth.
Core Competencies
Property Management & Short-Term Rental Operations
Portfolio Oversight: Experienced in managing 250+ units across platforms like Airbnb and VRBO.
Guest Experience Management: Delivering high-quality, quick-response support to maintain exceptional ratings.
Operational Logistics: Coordinating cleaner schedules, maintenance workflows, and day-to-day property health.
Performance Tracking: Utilizing metrics like CSAT and CPH to identify operational bottlenecks and drive performance improvements.
Remote Operations & Productivity Systems
Workflow Optimization: Expert in configuring and managing GoHighLevel, Notion, and complex Excel databases for performance tracking.
Process Scaling: Building scalable remote systems that allow businesses to grow without the need for physical infrastructure.
Data-Driven Leadership: Creating actionable highlights and lowlights for cross-functional performance reporting.
Administrative & Strategic Support
Complex Scheduling: Managing high-stakes calendars and appointment coordination.
Document & File Management: Maintaining highly organized digital filing systems.
Remote Coordination: Providing reliable executive support tailored to remote-first environments.
Verified
