I am a dependable and results-driven professional with over 10 years of experience in executive assistance and 8 years in debt collection and client support. I help businesses stay organized, efficient, and responsive by providing top-level administrative support, managing schedules, handling communications, and keeping operations running smoothly.
I am experienced in working with executives, clients, and teams in fast-paced environments where accuracy, professionalism, and confidentiality are essential. In my debt collection background, I have successfully handled overdue accounts, negotiated payment plans, and resolved concerns with professionalism and persistence. I also have experience as a Support Analyst in a real estate software company, where I assisted clients with technical issues and helped improve their overall user experience.
My strengths include organization, communication, problem-solving, customer service, and attention to detail. I am proactive, easy to work with, and committed to delivering quality results that support business growth.
Core Strengths
Executive assistance
Calendar and email management
Debt recovery and collections
Negotiation and conflict resolution
Technical and customer support
Process coordination
Professional communication
Confidentiality and reliability