I am a Bachelor of Science in Computer Science graduate with over 3 years of combined experience in Customer Service, Administrative Support, Data Entry, and Appointment Setting.
In my previous role as an Appointment Setter and Administrative Support Specialist, I handled high-volume outbound calls, appointment scheduling, customer inquiries, billing support, order tracking, invoicing, and CRM management. I am experienced in maintaining accurate records, updating customer information, generating reports, and ensuring smooth day-to-day operations.
My key skills include:
• Data Entry and Data Management
• Administrative Support
• Appointment Setting
• Customer Service and Support
• CRM Management
• Microsoft Excel and Google Sheets
• Email and Calendar Management
• Order Tracking and Billing Support
• Internet Research and Documentation
I am detail-oriented, organized, and committed to delivering accurate and high-quality work. I adapt quickly to new tools and processes and can work independently with minimal supervision.
I am currently seeking full-time remote opportunities in Virtual Assistance, Administrative Support, Data Entry, Customer Service, or Appointment Setting, where I can contribute my skills and continue growing professionally.