REAL ESTATE ADMIN | CUSTOMER SUPPORT | GENERAL VA & LEAD GENERATION
I’m an experienced Executive Virtual Assistant with 14+ years of background in customer support, real estate operations, and administrative coordination across fast-paced, service-driven industries.
Over the years, I’ve supported business owners and teams by managing calendars, handling high-volume email and client communication, coordinating schedules, maintaining CRM systems, and ensuring daily operations run smoothly without constant supervision. My work is centered around one thing—making sure nothing falls through the cracks.
I’ve worked across real estate, property management, rental guest services, and customer support environments where accuracy, responsiveness, and strong communication were critical. From managing tenant and guest concerns to handling follow-ups, documentation, and workflow tracking, I’m comfortable taking ownership of tasks from start to finish.
I’m also highly adaptable with tools and systems. I regularly use CRMs, project management platforms, and AI tools like ChatGPT to improve efficiency, organize workflows, and support communication. I’m quick to learn new platforms and confident working independently in remote, high-responsibility roles.
What I bring is not just task execution—but structure, reliability, and calm execution in busy environments. I work best with clients who need someone proactive, detail-oriented, and capable of keeping operations organized behind the scenes.
If you’re looking for a dependable Executive VA who can support your business long-term, streamline daily operations, and grow with your team, I’d be glad to connect.
KEY SKILLS
• Virtual Assistance & Admin Support
• Email & Calendar Management
• Customer Service (12+ Years)
• Chat & Email Support
• QuickBooks (Basic)
• Inbound & Outbound Calling
• Cold Calling & Appointment Setting
• CRM Management & Data Entry
• Lead Sourcing & Skip Tracing
• Online Research
• Property Market Analysis
• Seller Lead Management
• Maintenance Coordination
• Social Media Management
• Canva Design (Flyers, Banners, etc.)
TOOLS I USE
• Customer Support & CRM
Zendesk | Salesforce | HubSpot | Podio | Jobber | ServiceTitan | Airtable
• Real Estate & Property Management
AppFolio | Uplisting | Airbnb | ----------- | VRBO
• Website & Content Management
Squarespace | CMS | ChabadOne | Kosher Graphics | Townsquare
• Communication & Collaboration
Slack | Zoom | Skype | Outlook
Google Workspace (Gmail, Docs, Sheets, Drive)
Microsoft Office (Word, Excel, PowerPoint)
• Finance, Billing & Payments
QuickBooks (Basic) | Zeffy | Stripe | Charidy
• Marketing & Email Platforms
Mailchimp | Brevo | Canva | WordAI
