I’m an E-commerce Customer Support and AI Creative Specialist with experience supporting an Australian jewelry brand using Shopify and ShipHero. I help customers with order tracking, delivery concerns, returns, refunds, and exchanges through clear, warm email and chat support.
I also create AI-assisted content and short-form videos using ChatGPT, Claude, Canva, and CapCut. My toolkit includes CODEX and n8n workflow automation. With three years of banking experience, I bring accuracy, confidentiality, and reliable follow-through to my work. I care about making customers feel heard and keeping each task organized from start to finish.
