I'm a highly motivated professional with a keen eye for detail. I excel in delivering exceptional results, even when faced with tight deadlines. As an independent worker, I thrive in high-pressure situations and require minimal supervision. I'm dedicated to providing top-notch administrative support and service to organizations of all sizes. With years of experience in service sales and customer interactions via email, phone, and chat, I also possess a solid understanding of database management tools and data entry technologies.
SR. PUBLISHING CONSULTANT
Xlibris Publishing Company (division of Penguin Random House)
From (March 3, 2013 - August 3, 2022) —9 years of Consultative Selling
Responsibilities:
* Email Management
* Cold and Warm Calling
* Lead Management | CRM Salesforce
* Prospecting | Building Pipeline
* Hit KPI ($30,000 sales/month quota)
* Coordinator
* Customer Relations
* Compliance and Regulation
* Problem Solving
* Customer Satisfaction
* Support and Training
* Reporting
EA/Appointment Setter/Manager
(Real Estate, Solar and Insurance)
Started Aug.3, 2022 to April 15, 2024
Hancock Realty : (Commercial, Residential Real Estate and Business Brokering)
Hancock Solar: Commercial and Residential
Hancock Financial Advising: IUL, Annuity, etc.
Responsibilities:
* Team Leadership
* Transaction Oversight
* Performance Monitoring
* Cold Calling / Prospecting
* Appointment Setter
* Lead Management
* Contract Management
* Property Evaluation
* Support and Training
* CRM Management
* Client Relations
* Reporting
* E-mail and Calendar Management
* Compliance and Regulation
* Problem Solving
* Networking
* Customer Satisfaction
