As a Billing Operations Manager, I oversee the end-to-end billing cycle for medical services, ensuring accuracy and compliance with diverse insurance providers. With over 15 years of experience in US healthcare, I have honed expertise in medical billing, claims processing, insurance verification, denial management, accounts receivable, and compliance reporting.
I am committed to delivering exceptional service while upholding the highest standards of professionalism and integrity. My experience includes implementing process improvements, training staff, and managing key performance indicators (KPIs) to enhance operational efficiency and customer satisfaction. Holding a Bachelor's degree in Physical Therapy from the University of the Philippines, I possess a strong foundation in healthcare and patient care. Continuously eager to learn, I embrace new skills and technologies that drive performance and contribute to organizational growth.
