Work Experience
Business Systems Manager
The Coaching Masters Ltd., Remote (Full Time), February, 2022 - Present
-Managed the creation and integration of the company's website, CRM, marketing, and helpdesk platforms.
-Designed a restaurant reservation and sales system integrated with the company's database.
Automated workflows and business process through API integration and no-code solutions.
-Handled full-stack development of the company website and platforms.
-Created high-quality video training, documentation, and SOP.
-Resolved team and customer platform and system issues.
Freelance Programmer
Self-Employed, Remote (Freelance), May, 2020 - February, 2022
-Designed an API architecture for a client's communication platform.
-Handled front-end development to create multiple websites.
-Utilized machine and deep learning algorithms for data analytics using Python.
-Consolidated CRMs, email marketing, social media, and analytics using API integration.
-Handled game development using Unity.
