I am a BSED Mathematics graduate from the Philippines with over 1 year and 6 months of experience as a Customer Service Representative for a car-sharing rental company serving US, AU, and UK clients.
I handled inbound calls, assisting customers with app navigation, booking trips, cancellations, billing explanations, invoice disputes, and fee validations. I also supported both business owners and customers, ensuring a smooth and excellent customer experience. I consistently performed well and became a top agent in the the business multiple times.
With 1 year of remote work experience, I am committed to growing and thriving in this industry. I am reliable, adaptable, and always willing to learn new skills.
Apart from customer service, I have additional skills gained through both work and personal projects. These include video editing, basic graphic design—using creative tools such as Canva, Adobe Photoshop, Adobe Premiere Pro.
I bring a positive attitude, strong communication, and a high level of professionalism to every task. I aim to provide excellent support and long-term value to any team I join. I am open to roles such as Virtual Assistant, Customer Support, Admin Assistant, Data Entry Specialist, Creative Support, and anything!
