Healthcare Operations Specialist and Virtual Assistant with experience supporting U.S.-based home care operations, including intake, referral coordination, caregiver scheduling, insurance verification, authorization tracking, documentation, and long-term care claims. Experienced in coordinating time-sensitive workflows involving clients, caregivers, healthcare providers, insurance representatives, and internal teams. Strong analytical, organizational, communication, and problem-solving skills with experience using WellSky, Axxess, Allscripts, Forcura, Microsoft 365, and Google Workspace.