As an operations specialist, I am fully responsible for the administrative tasks of our US sales executives. These include preparation and sending of quotes, order placement, deal registration with vendors and suppliers, order tracking, and other after-sales support. I also monitor multiple mailboxes for my sales executives and our Return Material Authorization mailbox.
I also worked part-time before as an English teacher (ESL and IELTS) to foreign young adult students. I used to teach IELTS, general english, business english, foreign-trade and job interview courses. Also, I can easily follow specific directions with minimal supervision.
My skills include:
- Administrative Support
- Email Management
- File Management
- English Communication Skills
- Data Entry
- Invoicing
- high proficiency in tools like: Microsoft Office Apps ( Word, Excel, PowerPoint, OneNote), MS Teams, Outlook, CRM, Google sheets, Google docs, SharePoint, and Oracle NetSuite CRM
- Quotations
- Sales Order processing
- Sales Support
