GoHighLevel & Automation Specialist | AI Operations, Node.js Integrations | Chief of Staff | Executive Assistant | Project Management Executive
I help businesses run better by building the systems that run them, not just managing processes, but engineering the automations, integrations, and dashboards behind them.
Over the past year, as sole technical lead for a healthcare organization with nine offices, I designed and shipped a custom Node.js middleware integration connecting GoHighLevel (GHL) to a third party scheduling system via real time webhooks and hourly polling, creating a live operational alert pipeline used daily across the organization. That build, paired with new accountability reporting I introduced, helped cut lost hours and revenue at risk from 22% to 16%, an estimated $1M in annualized recovered revenue.
GoHighLevel experience:
I've worked hands on inside GHL's API, including custom field hash IDs, pipeline and opportunity management, contact search and deduplication logic, webhook authentication, and one open opportunity per contact constraints. I don't just configure GHL templates; I build real automations and integrations on top of it, including HIPAA conscious, PHI safe data handling for compliance sensitive industries.
Beyond GHL, I bring:
Chief of Staff / Executive Support: direct experience as Chief of Staff to a CEO and to a home care agency's leadership, translating strategy into executable plans and owning executive level reporting
Project & Program Management: PMO leadership across cybersecurity/MSSP, tech, and operations programs; cross functional delivery across Ops, Product, RevOps, Legal, and Compliance
Process Improvement: Lean Six Sigma Green Belt certified, with a track record of measurable cost avoidance and revenue recovery outcomes (over $1M, $320K, $60K, and $17K across different initiatives)
Data & Reporting: Power BI dashboard development, Sigma dashboards, executive KPI reporting, data pipeline modernization (from Excel to Snowflake to Fivetran to Sigma)
Compliance & Security Governance: HIPAA/PHI handling, access control, credential security, Microsoft Entra ID and Intune device compliance, Fortinet cybersecurity certifications
Background: MBA, Executive Diploma in Cyber/Computer Forensics and Counterterrorism, plus certifications in Project Management (CompTIA Project+), Continuous Improvement, and Cybersecurity (Fortinet, Xaltius Academy Singapore).
How I work: independently and ownership minded. I document everything I build (I've authored full continuity and ownership plans validated through supervised live recovery tests), communicate in clear executive ready language, and treat every automation or integration as something that has to survive without me hovering over it.
If you need someone who can sit in a Chief of Staff or Ops seat and actually build the GHL automation, dashboard, or integration your business needs, that's exactly where I fit.
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