I am known to have an eye for detail and experience with troubleshooting, setting up devices, and onboarding. I have been in the industry for 11 and years, have been part of the IT Helpdesk where we assist colleagues with Password reset, IT shop ( installation, set up ) Mobile iron, Veeva, SAP, Active Directory, Shared networks, and printers, Setting up shared mailbox. Proficient in Networking setup and troubleshooting ( Routers, modems, gateways ) with hands-on expertise in troubleshooting and setting up VPN connections across all platforms ( Devices )