I am an experienced Virtual Assistant with a strong background in e-commerce, customer support, and administrative operations. Over the past 9 years, I’ve worked across different industries — helping streamline their workflows, manage excellent customer interactions, and support day-to-day operations efficiently.
Throughout my career, I have successfully handled Shopify store management, order processing, dispute and refund handling, and provided Tier 2 and SME-level customer support for a car rental platform. I have also worked closely with US-based clients or executives on general admin tasks, scheduling, data management, and customer service initiatives.
I am known for my strong work ethic, reliability, and problem-solving skills. I bring a detail-oriented and proactive approach to every project.