Experienced healthcare support professional with a strong background in insurance verification, eligibility checks, benefits confirmation, claims processing, appeals handling, and billing for U.S.-based medical practices. Skilled in managing inbound and outbound calls with insurance providers, documenting benefits accurately, and ensuring compliance with HIPAA regulations. Adept at patient communication, appointment scheduling, and EMR navigation, with a proven track record of delivering accurate, timely, and empathetic support in fast-paced environments.
