Detail-oriented professional with over three years of experience in customer support across the hospitality and SaaS industries. I currently work as a Product Specialist at PriceLabs, where I support short-term rental hosts and property managers with pricing setup, rule configuration, platform navigation, and system optimization. With a background as a freelance Virtual Assistant, I bring strong skills in research, clear communication, multitasking, and process improvement, and I?m proactive, reliable, and focused on delivering efficient, high-quality support that adds real value to the teams and clients I work with.