Quality Assurance Analyst with experience in testing and evaluating AI-generated responses for accuracy, coherence, and quality. Skilled in identifying, documenting, and tracking issues using ticketing tools such as Jira and ClickUp, with a strong focus on maintaining structured QA workflows and ensuring timely resolution of bugs. Experienced in collaborating with product and engineering teams to improve system performance and support onboarding and deployment processes.
In addition to QA work, experienced in partnership development, lead generation, and data operations, including evaluating strategic partnership opportunities, tracking performance metrics, and supporting business growth initiatives. Background also includes web scraping and lead qualification, with a focus on data accuracy, automation, and cross-functional alignment with sales and marketing teams.