Experienced Client Success Specialist for Australian Real Estate Agencies. I provide high quality of support to Australian Customer Success Managers. Supporting in building Airtable Bases, workflow processes, Airtable Automations for Australian Real Estate Agencies. I also provide training support to the offshore tea-----------mbers to get them up to speed with their client’s workflows. Prior to that I have worked as a Property Management Assistance for 5 years. Provides assistance to property managers for their day to day tasks. Reliable, self-driven with great attention to details. Provides exceptional support and with the passion of establishing long-term, & healthy work relationship with employer.
As Executive Assistant to the Director, I provide high-level administrative support and act as a key point of coordination across business operations.
HR Coordination – Drafting employment contracts for partner agencies and assisting with HR-related requirements.
Onboarding Support – Guiding new partner agencies through onboarding, including preparing email templates, setting up Sold Properties in Box+Dice, and distributing system logins.
Airtable Specialist – Designing and building Airtable bases, workflow processes, forms, automations, and reporting interfaces. I also collaborate with staff to streamline processes and implement improvements based on their needs.
Tasks Expertise includes but not limited to:
• Airtable Base Set Up
• Airtable Automation Set Up
• Training and Development
• Building Workflows, Automations, Process Maps
• Application Processing
• New Tenancy Processing
• Lease Renewal
• Routine Inspection
• Arrears
• Administrative Tasks
• Reports
• Processing Invoices
• Drafting Lease Agreements and Management Authorities using ADLForms and Inspection Express
Property Management Software:
• Airtable
• PropertyMe
• Ignite
• PriceFinder for CMA Generation
• RP Data Corelogic for CMA Generation
• Inspect Real Estate
• Inspection Express for Lease Agreement & Management Authorities
• National Tenancy Database Software
• South East Water
• Box & Dice
• Canva
• DocuSign