- Bachelor of Science in Information Technology Graduate
- Cisco Certification Level 4
- CompTIA Certification
- Former Hp Technical Support Engineer ( Inkjet and laserjet department)
- Former Subject Matter Expert or Level 2 Support at Hp
- Former Sonos Technical Support Engineer at Sonos
- Former Level 2 Support at Sonos
- Former Technical Support Engineer at Rollo inc.
- Technical Support Specialist at Techdinamics Solutions