Experienced and detail-oriented sales and administrative support with a strongbackground in the promotional and retail industries. Over 3 years of hands-onexperience supporting U.S. -based clients in sales operations, order processing,customer service, and account management. Skilled in branded merchandise,corporate uniform programs, and employee recognition solutions, as well as dataentry, and reporting. Proficient in tools such as MS Excel, Outlook, MS Teams,and CRM platforms. Adept at working collaboratively with cross-functional teamsto ensure smooth operations, customer satisfaction, and revenue growth.