Results-driven professional with expertise in billings, collections, and customer service. Proven track record in negotiating payment arrangements, utilizing communication platforms like RingCentral and Zendesk. Experienced in Salesforce for documentation and reporting. Excelled in a Melbourne-based role at Sinch MessageMedia. Previous roles include IT support at Tata Consultancy Services and customer service at Mercer and Roundpoint Mortgage. Seeking new opportunities to contribute communication, negotiation, and problem-solving skills to a dynamic team.
