• Communication: Award-winning customer service sklls, Deal with internal and external
Customers at all levels via telephone and email to ensure successful communicaton through active listening and thoughtful questions.
• Problem Solving: Resolves in-depth queries in a methodical manner, independently and with Internal and external business partners, to find appiopriate resolutions and efficiencies.
• Team Player: Enjoys sharing knowledge and encouraging the development of others.
• Planning and Organizing: Refined planning and organizational skills that balance work, team support, and ad-hoc responsibilbies in a timely and professional manner.
Systems Knowledge: Peoplesoft and Oracie. Experience in preparing and analyzing reporting data for management accurately and to timescales.