I'm a customer support and operations/admin professional with 4 years of solid experience in team leadership, cross-functional coordination, and admin support.
I love connecting with customers and making sure that they're fully heard and supported all the time, and I bring the same amount of care and attention to all that I do behind the scenes.
I take ownership whether I handle escalations, manage workflows, or keep operations running smoothly!
Proficient in:
— Communication and customer support
— Documentation and process management
— Operations support and ad-hoc tasks
— Tools: Zendesk, Recharge, Gorgias, Shopify, ShipBob, Notion, Asana, Google Sheets
